Most managers are middle managers, as we supervise people but are not at the top of a company.
All in Being a good boss
A few years ago I worked for a company that had a great employee appreciation program.
Don’t be intimidated by employees who tell you how they want to be managed!
I used to spend a lot of time—too much time—having conversations with employees who needed to improve their behavior or performance.
When you’re building your relationship with your employees, it’s important to acknowledge that an important part of the supervisory relationship is about delivering feedback.
Delegating is essential for managers. However, strong delegating is not so common.
Firing employees is never fun. Getting yourself prepared to deliver the termination message is also not an easy task.
No one knows everything when they start a new job. If they do, then they are overqualified for the role.
Sometimes a company decides that certain policy decisions should be up to each department, based on need.
Quality Management means making sure that the work you’re doing, the services you’re providing, or the product you’re producing, have a high quality.
As a manager, it can be difficult to improve morale on your team if morale is not a priority of the agency as a whole, or if those around you and above do not support your efforts.
I recently wrote about Situational Leadership, and the ways to approach varying levels of skill and motivation on your team.
A few years ago I participated in a training on Situational Leadership, an approach developed by Kenneth Blanchard and Paul Hersey.
When you manage a team of people, there is a ton to learn about them—their productivity, their relationships with each other, what keeps them motivated—etc.
Earlier this week I wrote about why it's important for a boss to talk about what she does with her team.
The day to day tasks of a manager are often unclear to those under her supervision.
When you’re a manager, you take on accountability for your team’s performance and behavior.
Think you don’t have time for some staff appreciation, think again.
What a gift it is to work with overachievers!
When I first started telling people about the idea for this blog, I was welcoming ideas that I could write about.